Who we are
Nature’s Cargo Canada (“we,” “us,” or “our”) is a 100% Canadian-owned company located at 98 Pleasantview Road RR 1, Allenford, ON N0H 1A0. We operate naturescargocanada.ca and sell natural salts, organic products, and animal mineral feeds across Canada. We are committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
When you visit or shop on our website, we may collect:
Communications — any messages you send us via our contact form or email
Personal identifiers — name, email address, phone number, and billing/shipping address
Payment information — processed securely through third-party payment gateways; we do not store card details
Account information — username, password, and order history if you register an account
Usage data — IP address, browser type, pages visited, and referring URLs via cookies and analytics tools
How We Use Your Information
We use the information we collect to:
Comply with legal obligations
Process and fulfill your orders and send shipping confirmations
Manage your customer account and wishlist
Respond to your inquiries and provide customer support
Send order-related communications (we will only send promotional emails if you have opted in)
Improve our website, products, and services
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data only with:
Legal authorities if required by law or to protect our rights
Payment processors to complete transactions securely
Shipping and logistics partners to deliver your orders within Canada
IT and platform service providers (e.g., WooCommerce, hosting) who support site operations under strict confidentiality agreements
Cookies
Our website uses cookies to enhance your browsing experience, remember your cart, and gather analytics. You may adjust cookie preferences through your browser settings; however, disabling cookies may affect certain site features such as the shopping cart and wishlist.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by Canadian law. You may request deletion of your account and associated data at any time.
Your Rights
As a Canadian resident, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate data
- Withdraw consent for marketing communications at any time
- Request deletion of your personal data (subject to legal retention requirements)
To exercise any of these rights, contact us at info@naturescargocanada.ca.
Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. All transactions on our website are encrypted using SSL technology.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.
Contact Us
For any privacy-related questions or concerns, please reach out to us:
📍 98 Pleasantview Road RR 1, Allenford, ON N0H 1A0 📞 1-888-725-8386 | 519-934-9906 ✉️ info@naturescargocanada.ca
Nature’s Cargo Canada reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.